Liverpool City Region Combined Authority
Supporting the transition of bus services into public control, including ticketing, payment technologies and on-board systems.
Bus Franchising • Ticketing • Retail • Technology
Helping UK Transport Authorities Deliver Bus Franchising, Ticketing & Transport Solutions
Birch Support Services partners with local transport authorities to provide architectural service design, implement and deliver modern public transport solutions—from bus franchising and fare strategies to account-based ticketing and technology leadership.
Bus Franchising
All aspects of Bus franchising and operational support.
Fares & Ticketing
Fare structures, capping, PAYG, account-based ticketing and interoperability.
Technical Leadership
Bridging policy and engineering through architecture, requirements, supplier specification and integration.
Trusted Expertise
Supporting the UK's Transport Transformation
Birch Support Services has supported transport authorities and organisations in delivering large-scale public transport transformation programmes.
Transport for Greater Manchester
Delivered expertise across bus franchising, account-based ticketing, revenue protection, PCI compliance and smart transport systems.
UK-wide Consultancy
Working with medium to large organisations to deliver practical technology and commercial solutions.
Selected Work
Delivering Real-World Transport Transformation
Birch Support Services has supported major transport authorities in implementing innovative public transport programmes, combining strategic consultancy with practical delivery expertise.
Current Engagement
Liverpool City Region Combined Authority
Supporting the transition of bus services into public control, including implementation of modern ticketing, payment technologies and onboard transport systems.
- On-board IT Solutions
- Ticketing & Fare Implementation
- Contactless Card Payments
- PCI Compliance
Major Programme
Transport for Greater Manchester
Supported one of the UK's largest transport transformation programmes, helping deliver modern ticketing, retail and revenue protection solutions.
- Bus Franchising
- Account Based Ticketing
- Revenue Protection
- PCI-DSS Compliance
- Procurement Support
- ETM & AVL Solutions
- GDPR / DPIA
From Architecture to Delivery
Birch Support Services works across the complete programme lifecycle - from architecture to implementation and operational support.
Why Birch Support Services
Experience • Innovation • Independent Advice
Birch Support Services combines strategic thinking with practical delivery, helping organisations to make informed decisions and successfully implement complex transformation programmes.
20+
Years of Experience
Extensive experience across technology and digital transformation. Practical innovation backed by real-world technical expertise.
Independent Consultancy
Objective advice focused on delivering the right solution for every client.
Technology Leadership
Bridging business strategy, policy, suppliers and engineering teams.
UK Transport Focus
Specialist knowledge of public transport operations, ticketing and franchising.
Meet the Consultant
Nasser Siddiqi
Principal Consultant · Birch Support Services
Nasser Siddiqi is a consultant and patent holder with over 20 years of experience delivering technology, ticketing and transport transformation programmes across the UK.
His expertise spans transport technology, digital transformation, procurement, IT governance, solution architecture and emerging AI technologies, helping organisations turn strategy into successful delivery.
20+ Years Experience
Patent Holder
Solution Architecture
Digital Transformation
AI & Innovation
Public Transport Expertise
Let's Work Together
Building the Future of Public Transport
Whether you're planning bus franchising, implementing modern ticketing solutions or delivering transport technology programmes, Birch Support Services can help turn strategy into reality.
Contact
Let's Start the Conversation
We'd be delighted to discuss your transport transformation, ticketing or franchising programme.
Telephone
Service Area
Working with transport authorities
across the United Kingdom in Manchester M14 5JG